Let's find the right setup for you.
A few quick questions so we can point you in the right direction. You can skip ahead at any point.
What kind of help do you need?
Pick whichever fits best, you can always come back
Help with paperwork
Forms, applications, appeals, letters
Ask a question
Rights, next steps, what to expect
Have you used AI chat before?
Like ChatGPT or similar tools
I'm new to this
No worries, we'll explain everything
I've done this before
Take me to the tips
Have you used AI chat before?
Like ChatGPT or similar tools
I'm new to this
No worries, we'll explain everything
I've done this before
Take me to the tips
What is an AI chat assistant?
Think of it like texting a knowledgeable friend. You type a question in plain English and it replies with helpful guidance.
It's not like Google. Don't just type keywords. Talk to it like a real person and give it details. The more you share, the better the help.
"DLA form question 26"
"I'm filling in the DLA form for my 7-year-old who has autism. Question 26 asks about help with washing and bathing. Can you help me explain what support he needs?"
Our SEND assistant knows about EHCPs, DLA, tribunals, school support, and more. It is based on real SEND law and processes for England.
Want more depth? Read our beginner's guide to AI.
You're ready
For a long letter or report, upload it in ChatGPT after it opens.
This guidance covers England only. SEND law is different in Scotland, Wales, and Northern Ireland.
This is guidance, not legal advice. Always check important decisions with your local authority or a SEND specialist.
?Using a free account?
SEND Parents Help is free. A free ChatGPT account works; a paid ChatGPT plan gives you more messages and file uploads.
If you hit the free limit, ChatGPT keeps working on a slightly simpler model, so you won't be locked out.
PDF, Word, and images all work
- you can upload files directly into the chat. First time? See How to upload documents.
Use our free document-to-text tool tool to convert documents first, then paste the text in. No file uploads needed.
?Is my data private?
Your conversations go directly to ChatGPT. We cannot see, access, or store anything you type or upload. The only connection to us is our knowledge base, which provides SEND guidance to help answer your questions, but receives no personal information.
For full details, see our privacy policy.
You're ready
For a long letter or report, upload it in ChatGPT after it opens.
This guidance covers England only. SEND law is different in Scotland, Wales, and Northern Ireland.
This is guidance, not legal advice. Always check important decisions with your local authority or a SEND specialist.
?Give it context
Give it context : mention your child's age, diagnosis, and what stage you're at.
?Ask in your own words
Ask in your own words : "My child's been excluded and has ADHD, is that allowed?" works perfectly.
?Keep asking follow-ups
Keep asking follow-ups : it remembers the conversation, so dig deeper on anything.
Already know what you need? Skip straight to our assistant in ChatGPT →