Let's get you set up.
SEND Parents Help is a specialist knowledge base built into ChatGPT. Open it in one click, or take a 30-second tour first.
I know what I want to ask.
Open SEND Parents Help in ChatGPT and start typing. Best for repeat visitors and anyone comfortable with AI chat.
I'm not sure where to start.
A short walkthrough that picks the right setup based on what you need: paperwork help, a question, or just exploring.
Prefer Google Gemini? A simpler version is available, but the full knowledge base only works with ChatGPT. (You'll need to be signed in to Google for the link to open.)
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What you can do with it
Three ways parents are using SEND Parents Help
I'm filling in the DLA form for my 7-year-old who has autism. Question 26 asks about washing and bathing. Can you help me describe what support he needs?
Best for: DLA, EHCP drafts, appeals, letters to school
My daughter has been excluded for behaviour linked to her ADHD. Is the school allowed to do that, and what are my next steps?
Best for: Rights, what to expect, what counts as reasonable
Here's the speech therapy report and our draft EHCP. Can you check Section F covers everything in the report?
Best for: Spotting gaps, comparing reports, second opinions
Common questions
SEND Parents Help is a free AI assistant designed specifically for families navigating Special Educational Needs and Disabilities (SEND) processes in England. It connects you to ChatGPT or Google Gemini, enhanced with a specialist knowledge base covering EHCPs, DLA, Blue Badges, school transport, and more.
It was built by a parent going through the same journey, to help other families understand their rights and navigate statutory processes with confidence.
When you ask plain ChatGPT a SEND question, it gives you a long, generic answer covering every possibility. It sounds confident but often buries the important bit in hundreds of words of background information. SEND Parents Help works differently:
- It asks before it answers. Instead of dumping everything it knows, it asks a clarifying question first so it can give you advice that actually fits your situation.
- It knows the specifics. It draws from a curated knowledge base covering England's SEND law, DLA form guidance, EHCP timelines, exclusion rules, and more, updated regularly from official sources.
- It's concise and actionable. You get clear next steps, not a textbook summary. It tells you what to do, not just what the law says.
Yes. SEND Parents Help is completely free to use. You just need a ChatGPT or Google Gemini account to get started (both free to sign up). The free tier works fine for trying it out and asking questions. If you're actively working through SEND paperwork, we'd recommend a paid ChatGPT plan for higher message limits and better file uploads. We're not affiliated with any government body or commercial organisation.
Not at all. The assistant can help with any SEND-related question. The specialist areas are where it has deep, curated expert knowledge drawn from official sources. For everything else, it still has the full capabilities of ChatGPT or Gemini, it just won't have the same level of specialist, verified detail.
Your conversations go directly to ChatGPT or Google. We cannot see, access, or store anything you type or upload. The only connection to us is our knowledge base, which provides SEND guidance to help answer your questions, but receives no personal information.
We use anonymous usage data to improve the knowledge base. For example, we can see what ChatGPT is requesting from our knowledge base, but we have no way of knowing who made the request or what was said in the conversation.
For full details, see our privacy policy.
Yes. SEND law is different in Scotland, Wales, and Northern Ireland. Our knowledge base is built specifically around the English system, including the Children and Families Act 2014 and the SEND Code of Practice.
Absolutely. Both ChatGPT and Google Gemini have mobile apps and work great in mobile browsers. Many parents use them on the go, including at school meetings or while waiting for appointments.
Yes, and it would feel a bit dishonest to pretend otherwise on a site that's all about using AI! Like a lot of people, I'm a parent of three with a full-time job and little free time. I'm also not a web developer!
I put an enormous amount of time and effort planning the content, structure and what would actually help a stressed parent at 11pm with a DLA form half-filled in find what they need fast. I then used AI to do the actual building for me. The thinking is mine; the HTML is largely the robot's.
Ready to find the support your family deserves?
Open SEND Parents Help in ChatGPT and ask your first question.