England
England only Due to differences between England and other parts of the UK, we can only guarantee accuracy for families in England right now. We plan to expand coverage in the future.
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AI-powered guidance for disability benefits, education plans, school support, and 116+ more topics. No jargon, no judgement, just clear answers from a knowledge base built by SEND parents.

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Just received a letter from the council? Need to fill in a form by a deadline? School meeting coming up?
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116+ topics covered
Built by SEND parents
Your conversations are private, we never see them England only Guidance, not legal advice

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A few quick questions so we can point you in the right direction.

What kind of help do you need?

Pick whichever fits best, you can always come back

Help with paperwork

Forms, applications, appeals, letters

Ask a question

Rights, next steps, what to expect

Have you used AI chat before?

Like ChatGPT, Google Gemini, or similar tools

I'm new to this

No worries, we'll explain everything

I've done this before

Take me to the tips

Have you used AI chat before?

Like ChatGPT, Google Gemini, or similar tools

I'm new to this

No worries, we'll explain everything

I've done this before

Take me to the tips

What is an AI chat assistant?

Think of it like texting a knowledgeable friend. You type a question in plain English and it replies with helpful guidance.

It's not like Google. Don't just type keywords. Talk to it like a real person and give it details. The more you share, the better the help.

✗ Like Google

"DLA form question 26"

✓ Like a conversation

"I'm filling in the DLA form for my 7-year-old who has autism. Question 26 asks about help with washing and bathing. Can you help me explain what support he needs?"

Our SEND assistant knows about EHCPs, DLA, tribunals, school support, and more. It is based on real SEND law and processes for England.

Read our beginner's guide

Preparing your documents

  • Gather everything relevant - education plans, local authority letters, therapy reports, school correspondence. The more context you share, the better the advice.
  • PDF, Word, and images all work - you can upload files directly into the chat. Our uploading guide walks you through it.
  • Using a free account? Free plans limit file uploads to about 3 per day. Use our free Doc to Text tool to convert your documents and paste the text in instead. Got multiple files? Combine Docs merges them into a single PDF to save your upload allowance.

Getting the best results

  • Be specific about what you need - "Can you check if my child's support plan covers the recommendations in this speech therapy report?" gets better results than a vague question.
  • Ask for a review or comparison - it can review therapy reports, spot missing provision in education plans, check exclusion letters follow the rules, or help you draft complaint and appeal letters.
  • Keep asking follow-ups - it remembers everything in the conversation, so dig deeper on anything that comes up.
Using a free account?

The free plan works fine for basic questions, but has some limits:

  • Only 10 messages every 5 hours with the best model
  • About 3 file uploads per day
  • Falls back to a simpler model once you hit the limit

We'd recommend ChatGPT Go (around £7/month, cancel anytime) as the sweet spot. You get roughly 160 messages every 3 hours and much more generous file uploads, which makes a real difference when working through SEND forms and documents.

ChatGPT Plus (around £20/month) adds full access to advanced tools and even higher limits, but Go covers most needs.

Use our free Doc to Text tool to convert documents first, then paste the text in. No file uploads needed.

Google Gemini is free with any Google account and has generous file upload limits.

Don't have a ChatGPT or Google account?

Both are free and take about a minute to set up. Our step-by-step guide walks you through creating an account and getting started.

Is my data private?

Your conversations go directly to ChatGPT or Google. We cannot see, access, or store anything you type or upload. The only connection to us is our knowledge base, which provides SEND guidance to help answer your questions, but receives no personal information.

We use anonymous usage data to improve the knowledge base. For example, we can see what ChatGPT is requesting from our knowledge base, but we have no way of knowing who made the request or what was said in the conversation.

For full details, see our privacy policy. If you have questions, use the feedback button on any page.

Open in ChatGPT

Or use Google Gemini instead

This guidance covers England only. SEND law is different in Scotland, Wales, and Northern Ireland.

This is guidance, not legal advice. Always check important decisions with your local authority or a SEND specialist.

Tip: Need to share a document? Use our free Doc to Text tool to convert it first, then paste the text into the chat. Or upload files directly.

Get the best results

  • Give it context - mention your child's age, diagnosis, and what stage you're at.
  • Ask in your own words - "My child's been excluded and has ADHD, is that allowed?" works perfectly.
  • Keep asking follow-ups - it remembers the conversation, so dig deeper on anything.
Using a free account?

The free plan works fine for basic questions, but has some limits:

  • Only 10 messages every 5 hours with the best model
  • About 3 file uploads per day
  • Falls back to a simpler model once you hit the limit

We'd recommend ChatGPT Go (around £7/month, cancel anytime) as the sweet spot. You get roughly 160 messages every 3 hours and much more generous file uploads, which makes a real difference when working through SEND questions.

ChatGPT Plus (around £20/month) adds full access to advanced tools and even higher limits, but Go covers most needs.

Use our free Doc to Text tool to convert documents first, then paste the text in. No file uploads needed.

Don't have a ChatGPT or Google account?

Both are free and take about a minute to set up. Our step-by-step guide walks you through creating an account and getting started.

Is my data private?

Your conversations go directly to ChatGPT or Google. We cannot see, access, or store anything you type or upload. The only connection to us is our knowledge base, which provides SEND guidance to help answer your questions, but receives no personal information.

We use anonymous usage data to improve the knowledge base. For example, we can see what ChatGPT is requesting from our knowledge base, but we have no way of knowing who made the request or what was said in the conversation.

For full details, see our privacy policy. If you have questions, use the feedback button on any page.

Open in ChatGPT

Or use Google Gemini instead

This guidance covers England only. SEND law is different in Scotland, Wales, and Northern Ireland.

This is guidance, not legal advice. Always check important decisions with your local authority or a SEND specialist.

Open in ChatGPT

Or use Google Gemini instead

This guidance covers England only. SEND law is different in Scotland, Wales, and Northern Ireland.

This is guidance, not legal advice. Always check important decisions with your local authority or a SEND specialist.

See what it can do

Real conversations with the assistant, showing exactly how it helps

How is this different to just using ChatGPT?
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Real conversation, unedited
Try it yourself

Upload documents for personalised help

Share school reports, education plans, therapy assessments, council letters, or benefit forms. Use our document converter to turn PDFs into text, or combine multiple files into one, then get feedback tailored to your child's situation. Your documents are never stored or shared.

What can you ask about?

Our knowledge base covers the full SEND landscape in England, with clear guidance on each topic.

💷

Benefits & Money

Disability Living Allowance, Personal Independence Payment, Carer's Allowance, Family Fund grants, Motability, and more

16 topics
🎓

Education

Education plans (EHCPs), school support, exclusions, exam access, post-16 transition, and choosing the right school

54 topics
🏛

Local Authority

Blue Badge, school transport, short breaks, Disabled Children's Register, and local offer services

14 topics
❤️

Care & Support

Social care assessments, direct payments, personal budgets, mental health services, transition to adulthood, and young carers

32 topics

Why families trust us

Grounded in real law

Every answer draws from verified UK legislation, official guidance, and real case outcomes. Not generic advice from the internet.

Verified against current legislation

Always free, no catch

No subscriptions, no sales funnel, no data harvesting. This is a community project built to help families, full stop.

Volunteer-run, no commercial interests

Made by parents who get it

Created by SEND parents who've sat in those meetings, filled in those forms, and fought those battles. We know what you're going through.

Lived experience, not textbook knowledge

Not sure where to start?

Whether you've never used AI before, or you just want to learn more about what we cover, we've got you.

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