You’ve been awarded DLA for your child, maybe middle rate care, maybe highest.
But there’s a second benefit: Carer’s Allowance. If you spend at least 35 hours a week caring for your child, you can probably claim it, a weekly benefit worth £86.45 from April 2026. Even if another benefit you already receive means it can’t be paid, claiming still protects your National Insurance record towards your State Pension. And if you earn over the weekly limit, Carer’s Credit fills the same gap, so it’s almost always worth checking.
Carer’s Allowance phone number
If you cannot hear or speak on the phone, use Relay UK: dial 18001 then 0800 731 0297. The gov.uk Carer’s Allowance contact page carries the postal address and the Welsh-language line.
Ring that number to:
- Make a claim by phone - rather than using the online form
- Ask about a claim already in - including how long a decision is taking
- Report a change - your earnings, the hours you care, a hospital stay, or a change to the DLA award your claim depends on
- Query a payment - or ask why an award has stopped
- Ask about an overpayment letter - before you agree to anything or set up a repayment
Have your National Insurance number ready, the date the caring started, and your child’s DLA award letter. If the call is about earnings, have a recent payslip to hand: the deductions that count are not obvious, and getting them right on the call saves a reassessment later.
What is Carer’s Allowance?
Carer’s Allowance is a weekly benefit paid to people who spend at least 35 hours a week caring for someone with a disability. It’s set out in Section 70 of the Social Security Contributions and Benefits Act 1992, and it applies squarely to parents and carers of children on Disability Living Allowance (DLA) middle or highest rate care.
Carer’s Allowance was worth £83.30 per week in 2025-26, and is now £86.45 per week from April 2026. It’s not a huge amount, but over a year that’s over £4,400.
Can I claim Carer’s Allowance?
If your child receives DLA middle or highest rate care and you spend at least 35 hours a week caring for them, the short answer is: quite possibly yes.
Who can claim?
You can claim Carer’s Allowance if you meet all of these:
- You care for someone at least 35 hours a week (this doesn’t have to be personal care - supervision, emotional support, and managing appointments all count)
- The person you care for gets a qualifying benefit (DLA middle or highest rate care, Personal Independence Payment (PIP) daily living, or Attendance Allowance)
- You earn £204 or less per week after deductions (£196 in 2025-26, now £204 from April 2026)
- You’re 16 or over
- You’re not in full-time education (21+ supervised study hours per week)
- You’ve lived in England, Scotland, or Wales for 2 of the last 3 years
When you add up everything you do for your child that a parent of a non-disabled child wouldn’t need to do - helping with personal care, managing medication, supervising for safety, attending appointments, doing therapy exercises at home, managing meltdowns, supporting with communication - it adds up fast.
Check the effect on the person you care for
If the person you care for gets a severe disability premium paid with their benefits, or an extra amount for severe disability paid with Pension Credit, that usually stops as soon as you’re awarded Carer’s Allowance for them.
Before you claim, check whether the person you care for gets a severe disability premium or a Pension Credit severe disability addition. If they do, contact whoever pays it (Jobcentre Plus, their local council, or the Pension Service Helpline) to find out whether claiming Carer’s Allowance would leave the household better or worse off overall.
The earnings limit
The earnings limit was £196 per week in 2025-26 (net, after tax and NI), and rose to £204 from April 2026.
But “earnings” doesn’t mean your gross salary. Several deductions are allowed before the limit is applied:
- Income tax and National Insurance are deducted first
- Pension contributions (50% is deductible)
- Childcare costs (up to 50% of net earnings)
- Equipment needed for work that you pay for yourself
If you’re just over the earnings limit, check whether childcare deductions or pension contributions would bring you under. A £10/week pension increase could make the difference.
How it works with Universal Credit
If you’re on Universal Credit (UC), Carer’s Allowance interacts in a specific way.
The carer element. When you meet the conditions for Carer’s Allowance (whether or not you’ve claimed it), UC adds a carer element to your maximum entitlement. This was £201.68 per month in 2025-26 and is now £209.34 from April 2026.
The overlap rule. Carer’s Allowance counts as income for UC purposes. Your UC payment is reduced pound-for-pound by your Carer’s Allowance, which can take it down to nil. But the carer element is still added.
In practice, this means: if you’re on UC, claiming Carer’s Allowance might not give you extra cash directly, and the carer element is added whether or not you claim. Claiming does give you NI credits (see below).
You must tell the DWP about your child’s DLA award if you’re on Universal Credit. The DLA award can trigger both the disabled child addition and the carer element in UC. Many families miss this step and lose out.
The hidden benefit: NI credits
Even if you earn too much to receive Carer’s Allowance, or if UC absorbs it, there’s a benefit: National Insurance (NI) credits.
Being entitled to Carer’s Allowance gives you Class 1 NI credits for each week you’re caring. These credits count towards your State Pension. If you’ve taken time out of work or reduced your hours to care for your child, these credits fill the gaps in your NI record.
You need 35 qualifying years of NI contributions for a full State Pension. Every year of caring counts. And you can claim Carer’s Credit separately if you provide at least 20 hours of care per week but don’t qualify for Carer’s Allowance.
How to claim
- Online at gov.uk/carers-allowance
- By phone on 0800 731 0297 (Monday to Friday, 8am to 6pm)
- By post using form DS700
You’ll need your child’s DLA reference number, your National Insurance number, your bank details, and your employment information if you work.
The claim can be backdated up to 3 months if you were eligible during that time.
The overpayment trap
Carer’s Allowance has an earnings limit, and if you go over it, the DWP can ask for the money back. This has caught thousands of families.
The independent review of Carer’s Allowance overpayments found that over 212,000 overpayment cases were recorded between 2015 and 2025, that the average new overpayment is nearly £1,000 (around £988 in 2023-24), and that outstanding debt across all cases reached £251.7 million in 2023-24. See our Carer’s Allowance overpayments guide for what’s changing and what to do if you’re affected.
The problem is that Carer’s Allowance doesn’t have a taper. You’re either under the limit and entitled, or over the limit and not entitled. If your earnings fluctuate (overtime, bonuses, extra shifts), you can accidentally go over without realising.
If you work and claim Carer’s Allowance, check your net weekly earnings every time they change. A single week over the limit can trigger an overpayment. Keep payslips as evidence.
Getting help
Carers UK has a free helpline (0808 808 7777) and an online benefits calculator that can tell you exactly what you’re entitled to. They also campaign on the earnings limit and overpayment issues.
Citizens Advice can help you work out whether claiming Carer’s Allowance would increase or decrease your overall income, especially if you’re on UC.
Carers Direct (0300 123 1053) is an NHS helpline that covers carer benefits and practical support.
If your child gets DLA, check whether you qualify
If your child gets DLA middle or highest rate care, check whether you qualify. If you earn too much to receive it, you may be able to get Carer’s Credit instead, which protects your National Insurance record.
It takes about 20 minutes to apply online. The backdating is limited to 3 months. And every week you delay is money your family won’t get back.