# SEND Parents Help > AI-powered support for parents navigating Special Educational Needs and Disabilities (SEND) processes in England. ## About SEND Parents Help is a free AI assistant that helps parents navigate SEND processes including EHCP applications, DLA claims, Blue Badge applications, school transport, and SEND tribunal appeals. Built by SEND parents, grounded in legislation and official guidance. ## Key Topics - Education, Health and Care Plans (EHCP) - Disability Living Allowance (DLA) for children - Personal Independence Payment (PIP) - Carer's Allowance - Blue Badge applications - School transport for SEND children - SEND Tribunal appeals - Mandatory reconsideration - School exclusions and attendance - Occupational therapy and speech and language therapy - Post-16 transition and preparing for adulthood ## How It Works Parents use SEND Parents Help through ChatGPT or Google Gemini. The AI assistant accesses a specialist knowledge base covering 130+ SEND topics, providing guidance grounded in legislation, case law, and lived experience. ## Coverage England only. The guidance covers English law and processes under the Children and Families Act 2014, Equality Act 2010, and related legislation. It does not cover Scotland, Wales, or Northern Ireland, which run separate systems. ## How we keep this accurate Every figure, rate, and statutory reference in the knowledge base is grounded in primary legislation and official guidance (GOV.UK, the SEND Code of Practice, HMCTS tribunal statistics) and is checked by a human before publication. We do not publish AI-only claims on benefits, health, or legal processes, and we update content when the law, rates, or guidance change. Where an answer depends on a family's specific circumstances, the assistant says so rather than guessing. ## Example questions you can ask - "My child's DLA claim was refused. What can I do next?" - "How long does the council have to issue an EHCP after I request an assessment?" - "Does my child's DLA change to PIP at 16, and what do I need to do?" - "The school says it can't support my child without an EHCP. Is that right?" - "What are the current DLA and Carer's Allowance rates for children?" ## Links - [Homepage](https://sendparentshelp.com) - [Our Expertise](https://sendparentshelp.com/our-expertise) - [Getting Started](https://sendparentshelp.com/getting-started) - [Document Tools](https://sendparentshelp.com/doc-tools) - [How It Works](https://sendparentshelp.com/how-it-works) - [About](https://sendparentshelp.com/about) - [Privacy](https://sendparentshelp.com/privacy)